Vodacom useless service

Vodacom is useless when it comes to customer care and resolving issues. A month back I notice My data contract package from Vodacom had reduced speed of data to my devices. I went to Westwood Vodacom where I took out the contract a Mr Yussuf there told me abruptly he can't help and I must go to Kingsmead Vodacom who deals with technical queries. My son who is schooling gets work online and I have to have internet. Amidst the lockdown I went to Kingsmead once again the staff redirected me to Vodacom gateway. Vodacom gateway was unable to help I was left I am left in limbo paying my subscriptions but not getting the service. I tried numerous times phoning there customer line there is no operators to answer complaints . Don't do business with Vodacom their after sales service is poor . Support another provider who cares. Useless rotten company