Vodacom. Useless service as usual.

Yet again, Vodacom fails to attend to a complaint, and fails to get back to me on the date promised. I was promised I would be called today by the cancelations dept of Vodacom. I spent 25 minutes on the phone with Vodacom on the 4th March 2024 (phone call was made at 1****. Unfortunately, I trusted the woman that spoke to me, so I did not get a reference number. I was promised that I would be contacted on Thursday (7th March 2024). I was not contacted. Standard pathetic service from Vodacom. Now I WILL be canceling my account with you, and canceling my recent upgrade. The service is beyond a joke.