AE
Andries E

1 reviews | Active since Feb 2017

22 Feb 2017, 12:24

Vodacom useless promises

<p>After loging my last complaintvless then 24 hours ago vodacom contacted me within minutes on my post stating a agent will contact to resolve my issue. Instead I just received a sms from them wanting me to give them a rating and review on the in store service.</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Feb 2017, 13:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,