1 reviews | Active since Oct 2016

12 Jun 2025, 15:05

Vodacom Useless, Pathetic

So its been maybe a month since my last review of this horrible company. And yet to date nothing has been sorted. My line were temporarily opened and now again locked. If incompetence was a company I'm sure Vodacom will be 1st place. Numerous calls from different people. It's kind of reminds me of The ISA spending trillion to only have the Taliban back in power. Utterly useless.

Sad part I can't even leave them cos I can't port my number out whilst my account is in arrears. Icasa needs to reveiw the parting and allow people like me in similar situations to not be held random by useless companies.

0
Replies (2)
Vodacom
Vodacom's reply13 Jun 2025, 08:22
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
's update13 Jun 2025, 13:40
Reviewer Update
What patience. It is appalling and noone will reimburse for the extra costs I am now incurring and yet I have 2 replies on hellopeter no one has rep**** to my email from Vodacom or given me a call or anything.

It is absolutely ridiculous.

I want to cancel all my contracts but unfortunately I need my phone numbers