AS
Andrzej S
1 reviews | Active since Jan 2023
13 Jan 2023, 15:47
Vodacom useless. No service at all.
After unoutorised SIM swap on 11/11/2022, and many promises till 13/01/2023 they did nothing. After my complaint at hellopeter and emails sent to CEO of Vodacom my sim is still not working. Before I was using MTN I never had problems like this. Regards Andrzej.
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Vodacom's replyOfficial
14 Jan 2023, 15:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2023, 15:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team