RC
Rita C
1 reviews | Active since Jan 2021
14 Feb 2023, 08:53
Vodacom. Useless... never-ending problems
VODACOM... What a useless help system. Again they debit you for service you never subscribe to.. But you cannot speak to anyone with dare I say the ability to assist. TOBI.... useless....
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Feb 2023, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Feb 2023, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Feb 2023, 18:51Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised the Content Services have been deactivated the Vodacom account credited. We've sent you an updated statement.
The query has now been resolved. Regards Consumer Website Team
The query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply16 Feb 2023, 18:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised the Content Services have been deactivated the Vodacom account credited. We've sent you an updated statement.
The query has now been resolved. Regards Consumer Website Team
The query has now been resolved. Regards Consumer Website Team
Best regards,