Vodacom useless helplines

Dear Amy Appelcryn,

Thanks for taking my call.
We have sent you the premature cancellation quotation.
The quoted amount does not include the current invoice or any unbilled usage.
If you accept the quote, make the payment then send the signed quote with proof of payment to the address on the quotation.
If no action is taken, the contract will continue as per normal. 

Regards,
Vodacom Website Team