Vodacom useless group?

Item: Vodacom
Rating: 1
Author: Kevern B

Vodacom Fiber what can I say other than a bunch of *********** useless individuals. From the help desk to the technical to the accounts, useless useless useless standard phrase, I’m sorry.

They cut me off for no reason, my account is on a debit order that I supposedly did not pay? I won’t bore you with their pathetic excuses other than they can stick their useless service. You bunch of clowns will never see my business again?

Helpful (0)

Replies (2)

Vodacom's replyOfficial

28 Jun 2025, 08:32

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply28 Jun 2025, 08:32

Official

Best regards,

Vodacom's replyOfficial

08 Jul 2025, 14:28

Dear Kevern.

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Our records indicate that your query has been attended to and feedback on this matter has been provided.

Please accept our sincere apologies for any aggravation caused.

Regards
Vodacom Consumer Website Team

Best regards,

Vodacom's reply08 Jul 2025, 14:28

Official

Best regards,

Vodacom useless group?

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