CJ
Chuleza J

1 reviews | Active since Jan 2021

08 Jan 2021, 06:22

Vodacom useless Fibre customer service

Fibre contracts are useless, *** customer care number not helping since November last year but very good with debits.

Canceled contract but still debits

I've been calling ***, writing emails.

Vodacom issued another statement again yet I don't use their Fibre, I Canceled it

0
Replies (2)
Vodacom
Vodacom's reply08 Jan 2021, 07:36
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CJ
Chuleza J's update08 Jan 2021, 07:40
Reviewer Update
Thank you very much, I would appreciate finalisation of this frustrating matter.

And I am a vodacom customer with other vodacom contacts going very well BUT THE FIBRE CONTRACT IS A NIGHTMARE