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Danie M

1 reviews | Active since Apr 2020

13 Jul 2021, 15:29

Vodacom useless

I’m still getting the your accounts in arrears automated call from Vodacom. I payed the amount the first time but the calls continues every day. Spoke to vodacom billing dept this weekend the lady told me I wasn’t in arrears that I was payed up. Just went to Vodacom head office in George now and they wanted me to speak to a consultant who is working from home. But she couldn’t help me because her system is down or something. Good service Vodacom George. I wish I could get out of this contract I’ve had enough now.

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Replies (1)
Vodacom
Vodacom's reply14 Jul 2021, 06:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team