JJ
Justin J
1 reviews | Active since Apr 2021
14 May 2023, 14:50
Vodacom useless
I homestlu don’t even have the strength to complain about Vodacom anymore, they really are just plain and simple pathetic! I had my fibre switched off on Tuesday 09/05 for apparent routine maintenance it was supposed to go of from 11pm to the following Morning 5am it is now Sunday 3pm and I still have no service every time you contact Vodacom you wait for ages until somebody answers and when they finally do their attitude is just keep waiting or we sent an Email just pathetic service without getting into to much detail just take my word for it stay away from Vodacom Fibre
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Replies (1)Vodacom's replyOfficial
14 May 2023, 18:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2023, 18:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
