Vodacom useless

I called into the call center today because when I tried logging into my emails today on my wi fi network it did not want to let me do so as the error I got was network intercepted, your details will be ******.

I think someone could have hacked into my wi fi account today.

I called the call center and they told me that they are unable to assist me with the ip addresses that accessed my wi fi.

This is truly unacceptable.

Furthermore they could not assist successfully in changing my wi fi password.

What astonishes me is that this large corporates invest so much into driving sales but cannot invest in having proper systems in place to assure clients of data integrity.

Not on Vodacom!!