BP
Beverley P

1 reviews | Active since Dec 2017

23 Sept 2021, 06:56

Vodacom useless

From waiting a month to get my fiber relocated to them delivering to the incorrect address to waiting for feedback to when my new modem Will arrive. The whole process was so painful and inefficient. I cannot believe that we put up with this kind of treatment. Vodacom get a 0/10 from me.

0
Replies (3)
Vodacom
Vodacom's reply23 Sept 2021, 07:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
BP
Beverley P's update23 Sept 2021, 13:39
Reviewer Update
Nobody has contacted me. I have been on the phone all day trying to sort out the problem that vodacom has created. Useless is an understatement
BP
Beverley P's update23 Sept 2021, 15:48
Reviewer Update
Still no reply or call from them..