VODACOM USELESS CUSTOMER CARE

Till date my complains and in formations given GET IGNORED. I RECEIVED NO ANSWERS FROM VODACOM AFTER I REQUESTED THAT ALL COMMUNICATION MUST BE BY E-MAIL WILL YOU VODACOM BE HAPPY AS A CUSTOMER TO BE KEPT IN THE DARK OR MISLEAD WITH WRONG INFORMATION. THEN I STILL RECEIVE A RIDICULES ACCOUNT OF OVER R5000.00 NEVER MIND TO SAY THAT I COULD NOT MAKE USE OF ONE OF THE CONTRACTS (2GIG DATA) FOR THE PAST 11 MONTHS BUT STILL GOT TO PAY IT AS YOU COULD NOT RESOLVED THE PROBLEM.

PLEASE VODACOM CAN YOU EXPLAIN

I AM SO DISGUSTED AND FRUSTRATED BY YOU VODACOM YOU WILL NOT KNOW HOW MUCH I WILL IN FUTURE NOT CONSIDER TO DO ANY CONTRACTS OR ANY SORT OF TRANSACTIONS WITH VODACOM If i do not get any respons from you VODACOM in the next few days i WILL be forced to do my next step witch will be contacting Ombudsman I AM SICK AND TIRED OF USELESS CUSTOMER CARE