CB
Charlene B

1 reviews | Active since Jun 2023

28 Oct 2024, 09:40

Vodacom - USELESS

I am very dissapointed in Vodacom. I would not recommend Vodacom to anyone. They phone you to tell you that their prices and packages change and then upgrade you and extent your contract for another two years without your consent.....This happend with both my data lines.........I phoned numerous times to get the contact cancelled, and it is still running..... so frustrating... They are USELESS....People working their don't know what they are doing.

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Replies (1)
Vodacom
Vodacom's reply28 Oct 2024, 10:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team