MZ
Martin Z
1 reviews | Active since Apr 2021
13 Apr 2021, 10:23
VODACOM USELESS
Vodacom must be the worst run company in south africa I had a contract that expired in March 2019 There was an outstanding amount of R1143.76 outstanding which i paid 15-12-2020 i cancelled the contract person was Imram Mullah on *** i then started receiving invoices again for *** which was my cancelled cotract i called for 65 minutes eventually spoke to Ndumiso who said he would cancel the invoices and offset against R1140 still available which i dont want the reference no of the settlement conversation was 1-***42 46 on 16-03-2021 I NEVER WANT TO DEAL WITH VODACOM AGAIN A VIEW SHARED BY ALL MY BUSINESS ASSOCIATES AND FAMILY Martin van Zyl
I then started receving invoices
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Vodacom's replyOfficial
13 Apr 2021, 10:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Apr 2021, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MZ
Martin Z's updateReviewer Update
18 Jul 2022, 11:49It is now 18 July and Vodacom are again invoicing me for an amount of R110 on 04 July 2022
As stated before and referring to previous correspondence with Vodacom i do not have the phone referred to viz *** which was the subject of the correspondence at the time
So I do not have a contract and I do not have a phone *** so will Vodacom cancel the purported contract and reimburse me the R110 and remove my name from their books forever
As stated before and referring to previous correspondence with Vodacom i do not have the phone referred to viz *** which was the subject of the correspondence at the time
So I do not have a contract and I do not have a phone *** so will Vodacom cancel the purported contract and reimburse me the R110 and remove my name from their books forever
MZ
Martin Z's update18 Jul 2022, 11:49
Reviewer Update
It is now 18 July and Vodacom are again invoicing me for an amount of R110 on 04 July 2022
As stated before and referring to previous correspondence with Vodacom i do not have the phone referred to viz *** which was the subject of the correspondence at the time
So I do not have a contract and I do not have a phone *** so will Vodacom cancel the purported contract and reimburse me the R110 and remove my name from their books forever
As stated before and referring to previous correspondence with Vodacom i do not have the phone referred to viz *** which was the subject of the correspondence at the time
So I do not have a contract and I do not have a phone *** so will Vodacom cancel the purported contract and reimburse me the R110 and remove my name from their books forever