VODACOM... USELESS BEYOND BELIEF

I have been reporting poor and slow / fluctuating internet speeds since May last year.

To this date, nothing has been done besides the useless Twitter team that keep telling me to be patient. Seriously, wonder what would happen if I didn't pay and told you to be patient Useless service provider that gets worse by the day; Third world service provider that charges for first world services

Maybe speak to Telkom cause they are by far a better option lately.

Was promised a call. Nothing... Then get told they couldn't get hold of me.

VODACOM HAS NOO DESIRE TO RESOLVE THIS ISSUE!! THEY WANT ME TO PAY YET MY INCOME IS DEPENDANT ON MY ABILITY TO ACCESS THE INTERNET. WILL I GET A REFUND BECAUSE I AM STRUGGLING TO WORK????????????????????????????????????????

I contact ***... I get some pathetic graphic telling me to use TOBI to interact. Guess what you rocket scientists? I can't load the excuse of a customer service tool on my phone... Can I perhaps send you a smoke signal or carrier ***eon

Catch a wake up and give the service that your customers pay for