JB
Jenny B
1 reviews | Active since Oct 2018
11 Jan 2021, 09:29
VODACOM - USELESS as USUAL
ONCE AGAIN, VODACOM DON'T FAIL TO NOT do their jobs properly. Cancelled contract for data end Nov and still been charged. So I must wait for someone to answer my call to then be told oh, sorry!! then I receive an email to say that this will now be a 'pay as you go' NO NO!!!!! Then try and phone again and can't get through to right department, tells you to dial different numbers but NOT the departments I want. Plus on origianl call get passed from pillar to post SOOOOOOO over this!!!
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Replies (1)Vodacom's replyOfficial
11 Jan 2021, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
