DN
Diane N

1 reviews | Active since Oct 2017

07 Feb 2023, 21:02

Vodacom useless as ever has consultants who don't know what the hell they are doing

Once again #till waiting for a reply consultant's quick to log it but won't evne write what is the problem I keep on asking about my account Nad how my bill come to 3575 from 3179 and there no answer why do vodacom keep robbing us like this

0
Replies (1)
Vodacom
Vodacom's reply08 Feb 2023, 07:45
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team