1 reviews | Active since Jan 2019
Vodacom useless as always
Second time i am moaning about vodacom! You guys called and said the issue is resolved and i will be getting my data but still no data has been added?!
I have complained that you guys sold me one gig at R149 via the *111# services. It clearly says one gig at R149! it does not say 500Mb night owl and 500Mb day data in the menu there. Please add the 500Mb of data that you guys said you will add! It is up to you ensure the product you are elling is clearly defined!
the most annoying fact is that your staff has called me to fix the issue and said the issue is resolved but absolutely nothing happened! you guys said you will add the data and still no data has been added!
Extremely poor service! I will be shopping around at other providers due to this!
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We apologise for the inconvenience caused. We have loaded the additional data and the bundle is reflecting.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We apologise for the inconvenience caused. We have loaded the additional data and the bundle is reflecting.
Regards,
Vodacom Consumer Website Team
Best regards,