Vodacom useless again!!!
We own a small family business in Parow Industria where cable theft is a normal think. Now we have diverted our landline to cell phones just to be able to keep our business running.
Unfortunately all 4 of our cell phones are Vodacom and for the last three days we have no service, we can send whatsapps, but no incoming or outgoing calls can be made.
We phoned the customer care line yesterday and the lady informed us there is nothing wrong with our lines, this morning we came to work and again NOTHING!!!!!!
I went 5 different companies in our area and none of the vodacom lines are working, no one can call us to place orders and we can't call our customers to arrange deliveries.
I would like to know how on earth you want us to run a business like this??
absolutely ridiculous!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
