DS
Derik S
1 reviews | Active since Aug 2016
03 Jun 2019, 10:57
Vodacom USELESS ACCOUNTS
I have this vodacom contract since 2002 and never had a problem But since September 2019 i get a msg (Vodacom notification. Your details have been updated on the Credit Limit System) and Saying i dont pay my vodacom account of R68.02 that should've debited out of my account on the 1st of each month, every month i have more than enough money in my account to pay USELESS Vodacom.
THE PROBLEM IS NOT ON MY SIDE THE PROBLEM IS AT VODACOM FIX YOUR PROBLEMS BEFORE YOU GIVE GOOD PAYING, RELIABLE, LOYAL CUSTOMERS BAD CREDIT.
I WANT THIS PROBLEM SORTED OUT AND MY CREDIT REINSTATED
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Jun 2019, 11:56 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jun 2019, 11:56
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Jun 2019, 16:13 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply06 Jun 2019, 16:13
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
DS
Derik S's updateReviewer Update
07 Jun 2019, 20:30Well new problem just happen now the 3rd June 2019 Vodacom debited my account and now again tonight 7th June 2019
From a good service provider to the worst overnight in my 17 Years that i have this contract
I need this problem solved ASAP and my bank charges reimburse
From a good service provider to the worst overnight in my 17 Years that i have this contract
I need this problem solved ASAP and my bank charges reimburse
DS
Derik S's update07 Jun 2019, 20:30
Reviewer Update
Well new problem just happen now the 3rd June 2019 Vodacom debited my account and now again tonight 7th June 2019
From a good service provider to the worst overnight in my 17 Years that i have this contract
I need this problem solved ASAP and my bank charges reimburse
From a good service provider to the worst overnight in my 17 Years that i have this contract
I need this problem solved ASAP and my bank charges reimburse