MB
Marvin B
1 reviews | Active since Dec 2018
16 Mar 2023, 20:34
Vodacom = useless......!!!
I have to warn all of the Hello Peter readers........for the amateuristic approach of Vodacom. I am trying to migrate a Vodacom number from a work account to a private account. Jumping through all the Vodacom hoops and filled in lots of forms. And well done Vodacom........from the 1st of March, my cell number is softlocked. FFS........I didnt fill in forms for that!!! Contact them every day.........and even managed to cancel my account!!!! I JUST WANT MY CELL NUMBER TO WORK MR VODACOM!!!!!
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Vodacom's replyOfficial
17 Mar 2023, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2023, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MB
Marvin B's updateReviewer Update
17 Mar 2023, 08:58Thanks for the response. Please try to contact me on an alternative number, since the number in question is soft locked again. Alternative number: ***
MB
Marvin B's update17 Mar 2023, 08:58
Reviewer Update
Thanks for the response. Please try to contact me on an alternative number, since the number in question is soft locked again. Alternative number: ***