1 reviews | Active since Apr 2013
Vodacom Useless
<p>I logged a complaint earlier in March which has still not been resolved. Rashieda from Vodacom got into contact but resolved nothing. All talk but nothing gets done. When I phone the call centre today to inquire about my accounta balance they again charged me for the R150 transfer fee that I paid on 8/3/17. This payment does not even reflect on their system! Vodacom, how do you stay in business with bad service and accounting? I have never came across a more useless service provider in my life.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
I attempted to call you, however there was no answer. I could not leave a voicemail message either.
Our records reflect that the credit was created and approved. It reflected in the Vodacom account reducing the balance. I will respond to you via email as well.
Kind regards
RJ
Vodacom Consumer Website Team
Best regards,
Dear Client
I attempted to call you, however there was no answer. I could not leave a voicemail message either.
Our records reflect that the credit was created and approved. It reflected in the Vodacom account reducing the balance. I will respond to you via email as well.
Kind regards
RJ
Vodacom Consumer Website Team
Best regards,