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Cindy R
1 reviews | Active since Nov 2013
14 Nov 2025, 10:51
VODACOM - USELESS
BEEN WITH VODACOM FOR 34 YEARS - 3 WEEKS TO DO AN UPGRADE. PHONE HAS BEEN SENT UP AND DOWN BETWEEN VODACOM AND THE COURIER. PHONE IS NO WHERE TO BE FOUND!!! CALL CENTRE PEOPLE ARE SO USELESS. PATHETIC!!!
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Replies (2)
Vodacom's replyOfficial
14 Nov 2025, 12:16 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply14 Nov 2025, 12:16
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
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Cindy R's updateReviewer Update
17 Nov 2025, 10:23Still nothing is resolved. I had a call from Ashley on Friday who said he woud get back to me on Saturday! I am still waiting.
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Cindy R's update17 Nov 2025, 10:23
Reviewer Update
Still nothing is resolved. I had a call from Ashley on Friday who said he woud get back to me on Saturday! I am still waiting.