DB
Dee B
1 reviews | Active since Sept 2016
21 Apr 2021, 17:34
Vodacom useless
I am so tired of useless service providers in South Africa - what a sad sad country. Am trying to log in to my account on my laptop for weeks now and only get an 'Oops technical problem' and on the App on my phone another 'Oops'' - for weeks. Definitely moving to another provider - don't know who because they are probably just as useless.
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Vodacom's replyOfficial
22 Apr 2021, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Apr 2021, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team