RW
Rob W
1 reviews | Active since Jan 2019
25 Aug 2020, 13:57
Vodacom Useless
It appears that no matter what I do, Vodacom couldn’t care less. I have been waiting for my fiber installation since 25th June and still waiting. I have had to push Vuma and SADV to get their side sorted out on behalf of Vodacom but still Vodacom refuse to respond as to when they will install from their side as the Internet Fiber Service Provider
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Replies (1)
Vodacom's replyOfficial
25 Aug 2020, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Aug 2020, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team