DC
Danie C
1 reviews | Active since Nov 2018
19 Nov 2018, 16:19
VODACOM Useless
VODACOM is unable to get my internet working now for 4days on my Iphone XS Max. Did a sim swop as per vodacom's suggestion and still not working! VODACOM doesn't have an answer!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Nov 2018, 17:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Nov 2018, 17:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Nov 2018, 10:14 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that you have already been contacted and assisted with regards to your query. Should you still require additional assistance kindly let us know or contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Have a lovely day further.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that you have already been contacted and assisted with regards to your query. Should you still require additional assistance kindly let us know or contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Have a lovely day further.
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply20 Nov 2018, 10:14
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that you have already been contacted and assisted with regards to your query. Should you still require additional assistance kindly let us know or contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Have a lovely day further.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that you have already been contacted and assisted with regards to your query. Should you still require additional assistance kindly let us know or contact our call centre on 082 135.
We apologize for the inconvenience and the service experienced.
Have a lovely day further.
Vodacom Consumer Website Team.
Best regards,
DC
Danie C's updateReviewer Update
21 Nov 2018, 21:47Yet again I’m offline on my mobile data. 5days offline and 1 day online again and now offline again. I wonder if I will be offline for another 5days!!!
DC
Danie C's update21 Nov 2018, 21:47
Reviewer Update
Yet again I’m offline on my mobile data. 5days offline and 1 day online again and now offline again. I wonder if I will be offline for another 5days!!!