1 reviews | Active since Feb 2018
It is really a pity the rating starts at “1” should be minus 10
I have been into 2 Vodacom shops, I have sent endless emails, I have spoken to numerous “consultants” ( what a joke!!) and still I am having hassles with my 20yr old Vodacom account. My credit card exiped and I was issued with a new card - same number but just different exipy date. It has taken me two months and HUGE frustration to try and change the details of my ccard with Vodacom. I eventually paid via EFT on the 02/08 just so that my account will be up to date, as Vodacom cannot understand the simple issue of a new expiry date on my ccard. Today I receive a sms stating I need to pay R185.47 - ***! When I look on my MyVodacom account there is a arrears of R0.10! I have spoken vai Chat to a consultant (joke) without any proper clear solution
I strongly suggest you provide me with the CEO’s mobile number or email - so that he may resolve my headache with Vodacom
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mr Duvenage,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,
Dear Mr Duvenage,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.