AP
Andre P

1 reviews | Active since Mar 2011

02 Mar 2015, 19:30

Vodacom Useless

Still not sorted out!!!!<br> <br> I AM STILL WITH NO INTERNET AND CELL PHONE COVERAGE, SUBSEQUENT TO OUR DISCUSSION ON FRIDAY, INCLUDING WITH CURT (FROM YOUR OFFICE).<br> THIS HAS BEEN ONGOING FOR OVER A WEEK NOW!<br> YOUR HORIZON VIEW BRANCH - DANIEL, SENT ME THE PHONE AND NEW INTERNET SIM CARD ON SATURDAY.<br> HE CALLED ME TO SAY THAT EVERYTHING WAS SORTED OUT.<br> IT IS NOT!!!<br> I LEFT 3 MESSAGES FOR HIM TODAY AND HE DID NOT CALL ME BACK.<br> I TRIED AGAIN LATER AND THE PHONE AT THIS BRANCHES PHONE KEPT SAYING \THE SUBSCRIBER YOU HAVE DIALLED IS NOT AVAILABLE"<br> ****** PLEASE CAN YOU SORT THIS OUT ASAP...I AM TRYING TO RUN A BUSINESS"

0
Replies (1)
Vodacom
Vodacom's reply03 Mar 2015, 09:17
Official
Hello apulella,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,