ZH
Zelda H
1 reviews | Active since Dec 2022
04 Jan 2023, 13:33
VODACOM USELESS
HAd a previous complaint - after 2 weeks Vodacom made contact and they listened to their sales call. They agreed that the sales consultant was in the wrong. They collected their phone and promised that the contract will be cancelled BUT now they have not cancelled the contract , they have the additional contract phone and still bothering me with phone calls and messages saying I am in arrears. WILL THEY EVER GET THEIR FACTS STRAIGHT. ONCE AGAIN I WILL NOT PAY AN ADDITIONAL CONTRACT
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Vodacom's replyOfficial
04 Jan 2023, 14:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2023, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team