Vodacom useless.

This is really one useless service provider. No customer support and the call center don't know what they talking about. I made 2 ingame purchases using vodacom billing as my payment provider. The 1st purchase was deducted and I got the item. Second purchase which was basically seconds after the 1st one failed. Money was deducted from my airtime for the purchase. Vodacom insist it was paid to Google. Google says it was declined by vodacom so they did not recieved the money, even gave me a transaction number. Called vodacom a few times and still not sorted. Going for 2 weeks now. Thinking of changing my service provider cause I cant deal with *********** people