Vodacom - URGENT COMPLAINT _ NEVER USING THEIR SERVICES AGAIN

Vodacom is an absolute joke! As soon as all of my contracts are expired, I will take all my business elsewhere and I will not support them again!

On 3 June 2022, I called subscriber collections and we arranged converting my contracts to prepaid.

They informed me it would take 72 hours ... I have been calling every single day as my phone is still not working, I was promised it would be working by Thursday.

I followed up and then they said by Friday / Saturday ... today it is still not working.

I called this morning and they promised by this afternoon and guess what? It is still not working !

I have called, emailed and called again (over 50 times I have called for assistance) and everyday I am promised something and yet nothing has been done.

My phone is not working still, its over a week later ...

I am driving around without being able to even make a call - how dangerous is that? And NO ONE at Vodacom helps me , every single person promises in a few hours ...

Such a joke and no way to treat someone who has always supported them!

I AM DONE!