Vodacom ****** ups

I am very disappointed in the service and assurances given by Vodacom staff. I decided to upgrade my data contract to a regular phone contract with a number port to my prepaid number. I bought vodacom sim cardssss to do the number port. Once my prepaid number was ported to a vodacom prepaid sim, Vodacom then told me I could not transfer the number to my contract. This after many phone calls trying to get it sorted. I was told to cancel the upgrade, cancel the current contract and then to take out a new contract. I kept phoning to try and make arrangement, to be told that my number had been blocked due to the amount of calls. I would not have phoned if they had got it right in the first place. My contract renewal was reversed and they eventually collected my handset that they had sent to me. I phoned and asked /checked that my original contract had also been cancelled as I did not want to be charged for September. I was told it would be sorted out. Needless to say I was charged for September, when phoning to query I was told to wait a couple of days. I have just phoned to be told that my first contract is still running and that it would run until the end of September. I am beyond GATVOL for this service and the misinformation and the lack of capturing the right information. I am not allowed copies of the recorded conversations, I would have to go into a branch (nowhere near me) to try an listen to them. I now want ALL my money refunded and an apology for their ****** ups.