NH
Nico H
1 reviews | Active since Nov 2011
03 Aug 2020, 21:47
Vodacom Upgrades POOR!
I have been waiting since Wednesday last week for someone from the confirmations dept to get my upgrade done!! Seriously vodacom do you not want business or you just do not care!! The service you give your customers is really poor
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
04 Aug 2020, 07:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Aug 2020, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NH
Nico H's updateReviewer Update
04 Aug 2020, 08:40WHEN will that be VODACOM!!!
How difficult can it be!
How difficult can it be!
NH
Nico H's update04 Aug 2020, 08:40
Reviewer Update
WHEN will that be VODACOM!!!
How difficult can it be!
How difficult can it be!
Vodacom's replyOfficial
12 Aug 2020, 14:30Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted by our Upgrades Team and provided feedback with regards to the delivery of your order.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Aug 2020, 14:30
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted by our Upgrades Team and provided feedback with regards to the delivery of your order.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,
NH
Nico H's updateReviewer Update
20 Aug 2020, 10:51And To make matters WORSE the phone you sent me does not work!!!! It does not charge
Please contact me URGENTLY
Please contact me URGENTLY
NH
Nico H's update20 Aug 2020, 10:51
Reviewer Update
And To make matters WORSE the phone you sent me does not work!!!! It does not charge
Please contact me URGENTLY
Please contact me URGENTLY