1 reviews | Active since Mar 2017

30 May 2019, 11:32

Vodacom Upgrades not worth it

Upgrading with Vodacom is such a frustrating experience. Its either their consultants do not know how to explain things or they don;t even know about new deals happening on their app/website.

0
Replies (2)
Vodacom
Vodacom's reply30 May 2019, 14:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply24 Jun 2019, 10:27
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly.

Have a pleasant day further.
RegardsVodacom Consumer Website Team