WP
Werner P
1 reviews | Active since Mar 2012
02 Oct 2024, 15:19
Vodacom Upgrades nonesense
Keep getting harassed by Vodacom Upgrades. When I asked them to stop calling me and mark the option as not interested, the say we can't. You are due for an upgrade.
What do you not understand, I do not want a new contract and I do not want a new phone. The contract once completed goes onto a month to month and if you cannot understand that, then please cancel it and I will switch to a prepaid sim somewhere else.
****ing annoying
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
03 Oct 2024, 08:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Oct 2024, 08:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
