WP
Werner P

1 reviews | Active since Mar 2012

02 Oct 2024, 15:19

Vodacom Upgrades nonesense

Keep getting harassed by Vodacom Upgrades. When I asked them to stop calling me and mark the option as not interested, the say we can't. You are due for an upgrade.

What do you not understand, I do not want a new contract and I do not want a new phone. The contract once completed goes onto a month to month and if you cannot understand that, then please cancel it and I will switch to a prepaid sim somewhere else.

****ing annoying

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2024, 08:30
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team