QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
14 Jun 2021, 14:24
Vodacom UPGRADES Department PLEASE ASSIST URGENTLY
Goodday, I really need to upgrade. Early upgrade September this year. Phoned in to ask if i cant upgrade now , one says no, other says yes. Transfer me to thousands of different departments ending up getting disconnected each time. One lady adviced me that i can pay a certain amount for early upgrade other one says no, please assist and please dont just reply on here that i cant upgrade, please phone me and explain why. I need to this upgrade.
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Vodacom's replyOfficial
14 Jun 2021, 16:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jun 2021, 16:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team