FF
Farryn F

1 reviews | Active since Nov 2016

21 Nov 2016, 12:00

Vodacom Upgrades Department Pathetic

<p>Once again Vodacom take the cake. I did a Directors upgrade last week monday to only chase Vodacom to confirm and now to deliver the device. Their staff is uns****ed and sure as hell will tell anything to the customer to get them off the phone. I have been chasing them for answers for 7 days now to only get frustrated and want to swear the person on the other line.</p> <p> </p> <p>I am prepaired to cancel the company and all staff personal contracts and take our business to another service provider.</p>

0
Replies (1)
Vodacom
Vodacom's reply21 Nov 2016, 12:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team