Vodacom upgrades department is the worst.

<p>I called Vodacom ********** to upgrade my contract on the 8 th of May 2017 and they told me it will be delivered in the next three days,today I call the because I haven't received anything and they said rams attempted to deliver the parcel but they had an incorrect address which did not have a suburb but I talked to two different people on the day of my upgrade and both of them confirmed the delivery address,so why is it that rams have an incorrect address?now rams have to ship the parcel back to Vodacom and Vodacom must send the parcel back to rams with the correct address and this can only be done next week so it's a total of three weeks,someone at Vodacom upgrades call center is not doing their job,i hope something will be done about this problem. A very unsatisfied customer.</p>