TM
Tshilidzi M
1 reviews | Active since Sept 2022
01 Dec 2022, 17:14
Vodacom upgrades department is a ****
Vodacom did me dirty. I upgraded my contract only to find out that they ended some purchases of recurring data that were not even discussed during the phone call. I have been making endless calls to vodacom trying to cancell those purchases. Today I just found out that the consultant who helped me even **** about the amount I'll be paying monthly
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Replies (1)Vodacom's replyOfficial
02 Dec 2022, 07:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2022, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
