LM
Lerato M
1 reviews | Active since Jul 2022
12 Jul 2022, 10:09
Vodacom upgrades department
I have upgraded and it’s been almost 2 weeks having to keep calling vodacom to deliver to the correct address and each time the delivery get sent out RAM confirms a different address I’m not sure what circus this is but I’m not impressed no one calls to follow up no one calls to make sure I must do everything myself what sort of customer service is this
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Replies (4)LM
Lerato M's updateReviewer Update
12 Jul 2022, 10:12I need them to get the deliver address correct and they need to make sure they understand exactly what they are doing as this is becoming really annoying
LM
Lerato M's update12 Jul 2022, 10:12
Reviewer Update
I need them to get the deliver address correct and they need to make sure they understand exactly what they are doing as this is becoming really annoying
Vodacom's replyOfficial
12 Jul 2022, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2022, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LM
Lerato M's updateReviewer Update
12 Jul 2022, 12:54They need to call me ASAP and put the correct details my name is Dora I’m not going to waste my time waiting on a device that you guys keep delivering to the wrong address because you guys are too *********** to put the correct address
LM
Lerato M's update12 Jul 2022, 12:54
Reviewer Update
They need to call me ASAP and put the correct details my name is Dora I’m not going to waste my time waiting on a device that you guys keep delivering to the wrong address because you guys are too *********** to put the correct address
LM
Lerato M's updateReviewer Update
14 Jul 2022, 09:27Beyond pathetic no one has called again I’m sitting on the phone fixing their problems pathetic
LM
Lerato M's update14 Jul 2022, 09:27
Reviewer Update
Beyond pathetic no one has called again I’m sitting on the phone fixing their problems pathetic