rK
rushda K

1 reviews | Active since Jun 2011

07 Dec 2021, 09:45

Vodacom Upgrades

I had upgraded my contract on the 27.09.2021 , as per my previous contract i was paying R373.99 and my bill thereafter being October , November , etc was for R204.99 now vodacom takes it upon their owness to give me 100 min which is not as per my signed contract , its a pity i cannot upload the contract on this webiste

0
Replies (3)
Vodacom
Vodacom's reply07 Dec 2021, 11:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
rK
rushda K's update08 Dec 2021, 13:54
Reviewer Update
I would really appreciate feedback as I know have buy airtime which is inconvenient for me

Vodacom please investigate or call me on *** to speed up this process
rK
rushda K's update08 Dec 2021, 13:57
Reviewer Update
In other fact Vodacom is now holding me ransom because my account is in arrears and a promise to pay was done for the 23.12.2021 , where is my previous months minutes ???
which had been paid for ???