VODACOM UPGRADES CONTRACTS WITHOUT CONSENT

I am absolutely furious! Vodacom went ahead and upgraded all 4 of my contracts without my consent, even though they had already expired in December 2022?! And when I tried to sort this mess out by calling the cancellation department, some clueless lady told me that all 4 numbers had been migrated to a higher plan, but I need to speak to aftersales. And guess what? When I called aftersales, they just kept bouncing me back to cancellation, claiming they couldn't do anything from their side.

And to top it all off, this month they have sneakily added an additional R172.99 for 3 gigs to ALL my contracts! This is an absolute outrage! Every time I call, they keep transferring me from one department to the next, like a bunch of *********** clowns!