Vodacom Upgrades and Cancellations

<div>Words cannot describe how frustrated I am with Vodacom. I fell into the trap of saying yes to an upgrade on my data only contract. I sent the item back almost straight away( there is a 14 day cooling off period). It has taken me over 2months and being shunted from phone number to phone number and I cannot resolve the problem. The contract is still not cancelled, I cannot get sense out of anyone I speak to and they will not put me through to a manager. I had to go and take calming tablets after the last call. I am paying for something that I am clearly not using and they can definitely see that when I ask them. They insist that I have to wait until the upgrades department closes their side and then they willrevert back to my old one which I tried to cancel 3 months ago. In the meantime I am paying between R130 and R190 per month, depending on where Vodacomis in this process. Just add, I have sent emails to the contacts on their site with not even an answer.&nbsp; #BlackFriday</div>