NN
Neermala N
1 reviews | Active since Feb 2012
02 Sept 2021, 10:24
Vodacom upgrades a total dissapointment
Vodacom call centre agents answer your call takes your details. You tell them what the problem is and they put you on hold. Currently on my 3rd call for this morning. This one going on over 20 minutes. Why is the service so disappointing?
I just need them to tell me why they want to charge me comprehensive insurance on a data deal. Highly frustrated right now.
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Vodacom's replyOfficial
02 Sept 2021, 10:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2021, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team