Vodacom upgrades

<p>i contacted the retentions departmnet of vodacom ,considering the fact that i was due for an upgrade with 5 of my contracts, to tell them about a deal that cell c was offering , thus inturn Vodacom offered me extra data per month for the during of a new contact in order to retain me a customer. Anyways i was convinced and agreed to stay with Vodacom. However when the new month kicked in, i received no extra data. It seems as Vodacom lies to their customers to retain them.</p> <p>Furthermore I requested for a call recording , the agent that i spoke to said that she had sent a request. The next day when I called to enquire , I was told that no request was sent , so i requested the call recording yet again. After two weeks of following up everyday ,Vodacom didnt pend the request</p> <p>The reason i requested for the recording was to obtain evidene that i was offered extra data and to prove that the service delivery is bad</p>