Vodacom upgrades
Say that you are due for an upgrade and there would be no additional charges on the new contract. Get a quote only after receiving the phone, and then realise that old contract has not expired and that you now have to pay for 2 handsets. Push people into financial distress!
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Replies (2)
Vodacom's replyOfficial
01 Jun 2023, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2023, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
14 Jun 2023, 21:26Still no response from anyone at
Vodacom.
Vodacom.
's update14 Jun 2023, 21:26
Reviewer Update
Still no response from anyone at
Vodacom.
Vodacom.