Vodacom upgraded my 2 contracts without my consent

Item: Vodacom
Rating: 1
Author: Windy T

It been 7 days without any reversal on the 2 contracts that Vodacom upgraded without my consent. I have been calling them since the 9 Feb 2024, they’re still taking me from pillar to post or their agent will contact but nothing upto so far

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Replies (1)

Vodacom's replyOfficial

19 Feb 2024, 07:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply19 Feb 2024, 07:06

Official