Vodacom Upgrade without my Consent

s3-GKQ3O-OIE2Q - Reference Nr<br> <br> I have now given up with the can't help you attitude of Vodacom, they keep on making the problem mine. <br> <br> The fact is that Vodacom is billing my account *******ly.<br> <br> My son went to upgrade his phone that previously was contracted under my name, he took all the documentation Vodacom requested to transfer the phone nr to his name and to bill his bank account. Vodacom ignored the request , upgraded the contract under my name again without my consent after they accepted all the documentation.<br> <br> The Branch in Kolonade got all the documentation and now Vodacom need me to go back and do it all over again at this useless store as this is now my problem!<br> <br> Vodacom need to get all the documentation from Kollonade and transfer the contract to my sons name as they have the information in their possesion. If they did what they had to there would have been no problem.<br> <br> What have they done with his personal documentation? How easy is it for anyone to do upgrade under another persons name with all the \so called"security checks? <br> <br> Vodacom management need to phone me sms'e is not sorting the problem"